PUBLICATIONS
SOCIAL ISSUES IN THE MARKETPLACE
My research focuses on social issues in the marketplace, including (1) ethical consumerism, (2) diversity in the media, (3) mental health, (4) new technologies, and (5) customer journeys. I have also written about the craft of (6) qualitative research.
1. Ethical Consumerism
This series of articles is based on my dissertation research—an ethnography of the U.S. ethical consumerism movement (c. 2005-2010).
2. Diversity in the Media
This series of articles examines the representation of diversity in marketing and the media through the lens of intersectionality (c. 2010-2020).
3. Mental Health
This series of articles is based on an ethnography of the U.S. mental health services industry (c. 2010-2015).
4. New Technologies
This series of articles puts societal debates about new technologies in transhistorical context.
5. Customer Journeys
This series of articles is based on case studies of category-leading brands (e.g., CrossFit, Pokémon Go, Tinder; c. 2016-Present).
6. Qualitative Research
This series of articles is an attempt to document what I've learned from my mentors, coauthors, and reviewers.
My research focuses on social issues in the marketplace, including (1) ethical consumerism, (2) diversity in the media, (3) mental health, (4) new technologies, and (5) customer journeys. I have also written about the craft of (6) qualitative research.
1. Ethical Consumerism
This series of articles is based on my dissertation research—an ethnography of the U.S. ethical consumerism movement (c. 2005-2010).
- Gopaldas, Ahir (2014a), "Marketplace Sentiments," Journal of Consumer Research, 41 (4), 995-1014. Permalink
- Gopaldas, Ahir (2014b), "Translating Anthropological Consumption Theories into Humanistic Marketing Practices," in Humanistic Marketing, editors Richard Varey and Michael Pirson, New York, NY: Palgrave Macmillan, 150-163. Permalink
- Gopaldas, Ahir (2015), "Creating Firm, Customer, and Societal Value: Toward a Theory of Positive Marketing," Journal of Business Research, 68 (12), 2446-2451. Permalink
2. Diversity in the Media
This series of articles examines the representation of diversity in marketing and the media through the lens of intersectionality (c. 2010-2020).
- Gopaldas, Ahir and Eileen Fischer (2012), "Beyond Gender: Intersectionality, Culture, and Consumer Behavior," in Gender, Culture, and Consumer Behavior, editors Cele Otnes and Linda Zayer, New York, NY: Taylor & Francis Group, 393-410. Permalink
- Gopaldas, Ahir (2013), "Intersectionality 101," Journal of Public Policy and Marketing, 32 (Special Issue), 90-94. Permalink
- Gopaldas, Ahir and Glenna DeRoy (2015), "An Intersectional Approach to Diversity Research," Consumption, Markets, and Culture, 18 (4), 333-364. Permalink
- Gopaldas, Ahir and Anton Siebert (2018), “Women over 40, Foreigners of Color, and Other Missing Persons in Globalizing Mediascapes: Understanding Marketing Images as Mirrors of Intersectionality,” Consumption, Markets, and Culture, 21 (4), 323-346. Permalink
- Gopaldas, Ahir and Susanna Molander (2020), "The Bad Boy Archetype as a Morally Ambiguous Complex of Juvenile Masculinities: The Conceptual Anatomy of a Marketplace Icon," Consumption, Markets & Culture, 23 (1), 81-93. Permalink
3. Mental Health
This series of articles is based on an ethnography of the U.S. mental health services industry (c. 2010-2015).
- Gopaldas, Ahir (2016b), "Therapy," Consumption, Markets, and Culture, 19 (3), 264-268. Permalink
- Gopaldas, Ahir, Marina Carnevale, Richard Kedzior, and Anton Siebert, in press, "Service Conversation: Advisory, Relational and Transformative Approaches," Journal of Services Marketing. Permalink
4. New Technologies
This series of articles puts societal debates about new technologies in transhistorical context.
- Belk, Russell, Mariam Humayun, and Ahir Gopaldas (2020), “Artificial Life,” Journal of Macromarketing. Permalink
- Belk, Russell, Mariam Humayun, and Ahir Gopaldas (2020), “Consumer Reception of New Technologies,” International Journal of Business Anthropology. Permalink
5. Customer Journeys
This series of articles is based on case studies of category-leading brands (e.g., CrossFit, Pokémon Go, Tinder; c. 2016-Present).
- Siebert, Anton, Ahir Gopaldas, Andrew Lindridge, and Cláudia Simões (2020), "Customer Experience Journeys: Loyalty Loops Versus Involvement Spirals," Journal of Marketing, 84 (4): 45-66. Permalink
6. Qualitative Research
This series of articles is an attempt to document what I've learned from my mentors, coauthors, and reviewers.
- Gopaldas, Ahir (2016a), "A Front-to-Back Guide to Writing a Qualitative Research Article," Qualitative Market Research, 19 (1), 115-121. Permalink
- Figueiredo, Bernardo, Ahir Gopaldas, and Eileen Fischer (2017), “The Construction of Qualitative Research Articles: A Conversation with Eileen Fischer,” Consumption, Markets, and Culture, 20 (4), 297-305. Permalink
- Fischer, Eileen, Ahir Gopaldas, and Daiane Scaraboto (2017), “Why Papers Are Rejected and How to Get Yours Accepted: Advice on the Construction of Interpretive Consumer Research Articles,” Qualitative Market Research, 20 (1), 60-67. Permalink
- Bajde, Domen and Ahir Gopaldas (2019), “What Makes a Good Paper? Analytic and Continental Ideals in Consumer Culture Theory,” Qualitative Market Research, 22 (3), 270-277. Permalink